1-800-590-5844
We will never release a customer's
personal information,
including name, address, or credit card number, to any third party.
Products are for sale to the general public, contract purchasers, interior decorators, and designers.
We accept orders through our on-line secure shopping system or by fax, e-mail, or phone. We will need the item number. All orders must include: name, ship to address, phone number, and any special shipping instructions.
Samples
- Sample Program
- Sample Deposit - All samples require a $10 deposit which will be refunded when the sample is returned to Interior Mall within 15 days.
- Sample Fee - A non-refundable fee of $5.00 for the first sample per manufacturer and $2.50 for each additional sample will be added. $10 maximum per order within the continental US.
- Availability - Some manufacturers do not provide samples.
- If we have the sample in stock, you can expect to receive the sample via US mail in about a week. Otherwise, we will order the sample from the manufacturer and mail it out to you after we receive it (around 1-3 weeks). Most samples have to be ordered from the manufacturer.
Freight charge chart within the continental United States (Per Manufacturer):
1-5 rolls |
$12.00 |
6-10 rolls |
$14.00 |
11-15 yards |
$16.00 |
16-20 yards |
$19.00 |
21-30 rolls |
$24.00 |
31-40 rolls |
$29.00 |
41-60 rolls |
$36.00 |
Express shipping including overnight, 2nd day, etc. are not guaranteed. We will place all express orders as soon as possible; however, we cannot guarantee that the manufacturer will ship the same day. Charges for shipping method requested will be billed as indicated even if the manufacturer ships several days later.
Tax:All sales shipped out of the state of Arkansas within the United States will not be charged sales tax. In state sales will be charged tax unless an Arkansas sales tax permit is provided.
Payment Methods: Master Card, Visa, American Express, Discover, PayPal or proforma (payment in advance). Checks returned for insufficient funds will be charged $20.00.
Shipping: Is by UPS/FedEx/DHL when possible or truck when weight and size warrant or due to the fragile nature of the item. During the checkout process, you have the option to indicate that you would like notification of shipping costs before the order is completed.
For orders that ship outside the Continental U.S., including Hawaii, Alaska, Canada, Mexico and all International addresses, please contact us for a shipping quote, we will be happy to assist you.
Call us at 1-800-590-5844. DisneyWorldWallpaper.com customer service hours are Monday through Friday, 8am to 5pm (Central Standard Time). Please note that our customer service is provided by Interior Mall, Inc.
Shipping charges for deliveries outside of the continental U.S. will be quoted via e-mail within 2 business days of placing your order. Please note that our free shipping offers apply only to shipments made to the 48 contiguous United States. Shipping quotes do not include customs charges, duties, dock fees, brokerage fees or any other internationally related charges.
Backorders:
You will be notified within 2 days if a fabric has been placed on backorder. At this time you will be given the opportunity to cancel your order; otherwise it will be shipped to you as soon as possible. We require 50% down of total order for items that are out of stock and on backorder. This is due to our commitment to the mill to manufacture our product. Merchandise will be shipped as soon as possible upon availability. Please be assured that we will always do our best to give you accurate delivery dates. In the meantime, just remember, we're waiting right along with you!
Lost or Damaged Goods: All packages must be inspected by the recipient upon delivery before accepted. If there is damage to the package have the carrier make a note immediately. If you receive a package that is in good condition but the merchandise is damaged, call us immediately. Save all of the packaging that came with it. At that time we will issue a claim.
Delivery:The approximate ship time on all items is 14-20 business days with exception to special order items that can take up to 6 weeks.
Returns
Customer satisfaction is our goal at InteriorMall.com. However, if you are unsatisfied with your fabric, please give us a call to discuss your options for return. All fabric must be inspected upon receipt. Once the fabric has been cut we will not accept a return. We will issue a pickup for any defective fabric and a new shipment will be sent to you. No return will be accepted unless authorization has been given and notification is within 15 days of receipt of item. Some items on this web site are non-refundable. All others are subject to a 25% restocking fee. Please ask your sales representative about the product you are ordering for the return policy. All refunds will be processed against the original form of payment. Refunds are issued upon receipt of the returned merchandise. Please allow up to two weeks for us to inspect and process your return. A copy of the original order invoice should be included with the return shipment.
We are not responsible for customers ordering the wrong color or pattern. We will accept a return from a customer if the wrong pattern or color was mistakenly ordered and it is over 6 yards, subject to a 25% restocking fee.
Please contact Customer Service to ensure that your return has been authorized. Please note that the original shipping charge is non-refundable.
- Without Proper Authorization
- For Dye Lot Variation
- On Special Order or Custom Merchandise
- If Merchandise Has Been Cut
- If More Than 15 days From Invoice Date
Pricing:All prices are subject to change without notice. All shipping and special processing charges are additional.
Images: Be advised that computer images do not always represent color accurately.
